Laila Laila Hotpot

Chinese Restaurant 4.2 (320)


Laila Laila Hotpot is a popular establishment known for its decadent selection of hot pot offerings that highlight authenticity. Customers frequently praise the fresh ingredients and the experience of creating personalized dipping sauces. Though the service is generally friendly, there are mentions of inconsistent attentiveness. Overall, it is a favored spot for hotpot enthusiasts looking for a satisfying dining experience.

Overall:

4.5

(268 reviews)

Authenticity:

4.3

Atmosphere:

4.1

Service:

4.0


Restaurant website: Website

Phone number: (250) 590-6696

Address: 1540 Cedar Hill Cross Rd, Victoria, BC V8P 2P4, Canada

Opening hours

Monday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Tuesday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Wednesday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Thursday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Friday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Saturday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Sunday: 12:00 – 2:30 PM, 5:00 – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" This was my first time trying hot pot and honestly, it was an incredibly fun dining experience! I loved being able to cook the ingredients at my table. We ordered the meat combo to share, which was plenty for two people. The soup base was delightfully flavorful, and preparing my own dipping sauce was a highlight. The waitstaff were friendly but not overly attentive, which made me feel a bit neglected at one point. All in all, it was an enjoyable time and I'm excited to try more! " (*Curated Review*)

" What a phenomenal experience at Laila Laila Hotpot! I was a bit apprehensive as it was my first time trying hot pot, but the staff were welcoming and walked us through everything. The broth we chose was the traditional bone broth, which was rich and flavorful. I loved customizing my dipping sauce at the sauce bar. The meats were fresh and tender. I highly recommend ordering the lamb and assorted vegetables to accompany it. Overall, it was a perfect outing, and I can't wait to come back for more. 5 stars all around! " (*Curated Review*)

" Absolutely loved it! Laila Laila Hotpot has transformed my view on dining out. The rich flavors of the broth combined with the ability to customize your meal makes for a fantastic experience. It's such a social way to dine, and as a big eater, I appreciated the generous portions. The staff were also a delight, very supportive and engaging. If you're looking for something different and fun, go check it out! " (*Curated Review*)

" My experience at Laila Laila Hotpot was quite mixed. On one hand, the food was enjoyable and well-prepared; the beef was particularly delicious. However, my visit was marred by some rude interactions with the staff, which made the experience less pleasant. Moreover, some of the ingredients felt slightly out of balance, as the sauces are now charged separately, which I found a bit frustrating. Still, I appreciate the creativity behind the meals and I hope this can be improved on my next visit. " (*Curated Review*)

" Laila Laila Hotpot stole my heart! This place is hands-down one of the best hot pot spots I've been to. The atmosphere is vibrant, and the decor is charming. We tried the spicy broth and it had just the right kick. The variety of meats and vegetables was impressive, and everything was expertly fresh. The service was particularly attentive, which enhanced our experience. Don't forget to take a Polaroid picture with your friends; it's a fun memento! I'm definitely returning. " (*Curated Review*)

Archived Reviews (258)

" I was disappointed with my recent visit to Laila Laila Hotpot. I had heard great things about it, but the service was unprofessional at best. We experienced long wait times for service and incorrect orders. The food itself was mediocre; the soup lacked depth and the meat quality wasn't as high as I anticipated. On the plus side, we had fun customizing our sauces, but it wasn’t enough to change my overall experience. I wouldn’t recommend this place based on what I encountered. " (*Curated Review*)

" Had an enjoyable experience at Laila Laila Hotpot! The soup was tasty, and I appreciated being able to customize my dipping sauce. It was my first time trying hot pot, and the staff made sure to guide me through the process perfectly. The atmosphere was lovely, making it a great night with friends. I look forward to trying more on their menu, especially after hearing more about the spicy options! " (*Curated Review*)

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